The Machakos County Assembly today welcomed a high-level delegation from the Commission on Administrative Justice (Ombudsman Kenya) during a courtesy visit aimed at strengthening governance and enhancing public service delivery.
The delegation, led by Commission CEO Ms. Mercy Wambua, was received by the Speaker of the County Assembly, Hon. Wakili Anne Kiusya, alongside the Clerk Mr. Denis Mutui and members of the Assembly staff. The meeting was held in partnership with the Financing Locally-Led Climate Action (FLLoCA) program.
The courtesy call centered on the domestication of the Complaint Handling Policy and the County Access to Information Act, both of which are currently in draft form in Machakos. The discussions focused on institutionalizing effective grievance redress mechanisms, enhancing transparency, and ensuring accountability in county operations.
Speaker Anne Kiusya emphasized the Assembly’s commitment to promoting good governance through responsive legislation. “We are working towards enacting key policies that will strengthen public participation, transparency, and service delivery,” she stated. “We welcome continued collaboration with the Commission as we align with national standards and adopt best practices in complaint handling and access to information.”
The engagement marks a significant step in Machakos County’s efforts to operationalize frameworks that empower citizens and hold institutions accountable. The Assembly is expected to finalize and table the draft policies for debate and adoption in the near future.
